Privacy Policy

How Bianca Yoga & Longevity Coach collects, uses and protects your personal data.

Placeholder policy — Bianca must replace the items marked [TO CONFIRM] with her real business details and have the final text reviewed before launch.

Who we are

The data controller is Bianca Yoga & Longevity Coach, [TO CONFIRM: registered business name and address]. You can reach us at info@biancayogabjj.com.

What we collect

Account details: your name and email address.
Training activity: program progress, feedback you submit, class requests, and community posts and replies you choose to write.
Coaching enquiries: the name, email and message you send us.
Technical data needed to keep you signed in and the site secure.

We collect the minimum needed to run the service. We never ask for or store your card details on this site.

How we use it

To provide your account, programs, classes and community access.
To respond to enquiries and support requests.
To keep the platform safe (moderation, abuse prevention).
Marketing emails only if you explicitly opt in — the box is never pre-ticked, and you can change your mind anytime in your account settings.

Legal bases (UK GDPR / GDPR)

We process your data to perform our contract with you (providing the membership), with your consent (marketing emails, loading YouTube videos), and for our legitimate interests (security and moderation).

Third parties

Hosting and database: our cloud platform provider stores account and content data securely.
YouTube: videos only load after you choose to load them; until then no data is sent to Google.
Payments (when enabled): handled by Stripe; your card details never touch this site.

Cookies and storage

This site uses only essential storage — to keep you signed in and to remember your video-loading choice. We do not use advertising or analytics cookies.

How long we keep data

We keep your account data while your account is active. [TO CONFIRM: retention period after account closure, e.g. 12 months for support records.] You can ask for deletion at any time.

Your rights

You can request a copy of your data, correct it (your name is editable in your account), ask for deletion, object to processing, or withdraw consent at any time — use the "Your data & privacy" section of your account page or email info@biancayogabjj.com. You also have the right to complain to the UK Information Commissioner's Office (ICO) or your local data protection authority.

Security

Access to personal data is restricted, encrypted in transit, and protected by row-level access controls. No system can be guaranteed 100% secure, but we take reasonable technical and organisational measures to protect your information.

Last updated: [TO CONFIRM: date]